Q: How do I place an order?
A: Choose one or more pre-designed invitations or stationery from our gallery and add them to the shopping cart. You can also contact us about custom designs by completing our online form. Click here to read our complete order process.

Q: How long will my order take?
A: The typical turnaround time, including design, layout, printing, and assembly, is between 4 to 6 weeks. In addition, shipping times vary from 1 to 6 business days depending on where you are located and the shipping method chosen.

Q: Is there a minimum quantity I must order?
A: No, definitely not. We understand that not everyone will be inviting exactly 25, 50, or 100 guests to their event. Who wants to invite 26 guests and then be left with an extra 24 invitations? At Fluryshing Designs, we believe that the customer should be able to customize every aspect of their order, including the quantity.

Q: When should I order my stationery?
A: We recommend that you order your stationery at least three months before your event; however, it is best to place your order as soon as you have finalized the venue location, times, and date. This will allow adequate time for production, shipping, delivery, and a response from your guests.

Q: When should I mail out my wedding invitations?
A: Invitations should be sent out 6 to 8 weeks before the wedding. Destination weddings or holiday weddings can be mailed out 10 to 12 weeks before the wedding. Save the date cards are typically sent out 4 to 6 months prior to your wedding date.

Q: What if I do not order enough invitations the first time?
A: We keep all of our orders on file and can easily create any additional invitations or stationery you require, within a reasonably quick turnaround time. We do recommend ordering an additional 5 to 10 invitations during your initial order just in case you have any last minute guests.

Q: Should I order all of my stationery, such as the save the date cards and thank you cards at the same time as the invitations?
A: We recommend that you order all of your stationery at the same time. This will ensure that all of the stationery for your order will maintain a consistent style and color scheme and avoid the possibility of materials being out of stock or discontinued if they are ordered at a later date. In addition, you will only have to pay for shipping once and if your total order is $500 or more, your shipping will be free.

Q: Do you offer rush orders?
A: We do offer rush service for an additional 15% of your total order cost. This will reduce the production time to between 1 and 3 weeks.

Q: Do you have a retail store?
A: We do not have a retail location; however, if you are located in the Calgary area, we can arrange a consultation to discuss your stationery requirements and show you samples, paper options, and colors.

Q: Do you offer custom designed stationery?
A: Absolutely. Fluryshing Designs specializes in custom designed invitations and stationery. Click here to get more information about custom designs.

Q: Can invitations and stationery be personalized?
A: Yes. Fluryshing Designs will work with you to personalize your invitations and stationery. We are able to customize everything including layout, design, style, size, colors, ribbons, embellishments, wording, and fonts.

Q: Do I have to use the wording you use in your samples?
A: No. Part of the personalization process allows you to choose all of the wording that will appear on your stationery. We will work with you to ensure you include all of the require information.

Q: Can I choose my own ink colors for the invitations?
A: Yes. We normally print all text in black ink but you can choose the color of your ink for an additional cost of between $0.10 and $0.25 per invitation, depending on the amount of writing you have.

Q: Can you print address information on the envelope?
A: Yes. We can print your guests' names and addresses on the envelopes as well as the return address. We charge an additional $0.25 per envelope for this service. You will also be required to provide us with an electronic list of the addresses for each of your guests.

Q: Can I order different envelopes?
A: White or ivory envelopes are included with each order. If you want a different type of envelope, we would be happy to order them for you for an additional cost.

Q: Can I order a sample?
A: Yes – In fact, it is part of the order process. Regardless of if you select one of our pre-designed invitations or choose to have a custom design created, we will put together a free sample based on your requested customizations and then email you several pictures of the stationery. This will allow you to see exactly what you are ordering before we start production on your stationery.

Q: Are your prices in Canadian or US dollars?
A: All prices are listed in Canadian dollars.

Q: What are my payment options?
A: We accept credit cards, personal cheques, money orders, and Interac e-mail money transfers. All credit cards purchases are processed through PayPal.

Q: Do you ship outside of Canada?
A: Fluryshing Designs currently does not ship outside of Canada.

Q: What is the cost of shipping?
A: Our standard ground shipping method is $15. Please click here to view all of our shipping options. All orders of $500 or more, after discounts and before taxes, receive free regular shipping to anywhere in Canada.

Q: How long will it take for me to receive my order?
A: Depending on where you are located and the shipping method chosen, shipments can take up to 6 business days to arrive by our standard ground shipping. Please click here to view our shipping times and charges.

Q: Will my invitations require extra postage?
A: Depending on the size and weight of your stationery, you may be required to pay additional postage. Upon request, we can let you know if extra postage will be needed.

Q: Can you mail my invitations directly to my guests?
A: Yes. We do offer mailing services at an additional charge of $0.50 per invitation plus the appropriate postage fee to each destination address. This service includes printing the mailing address and return address on the envelope. You will be required to provide us with an electronic list of the addresses for each of your guests.

Q: Can I cancel my order?
A: You can cancel your order up until you have provided your final approval. Once you have approved your order and provided your full payment, you cannot cancel your order.

Q: What is your return policy?
A: Fluryshing Designs makes every effort to ensure that you are completely satisfied with your order. Unfortunately, due to the personalization of each order, we are unable to offer refunds, returns, or exchanges. The reason we offer complementary proofs is to ensure our customers are 100% satisfied with their stationery before we begin production.

Do you have a question that isn’t listed above? Please contact us by email at info@fluryshingdesigns.com or complete our online form.